GlassRoots - Newark Glass Arts Center
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GlassRoots - Newark Glass Arts Center
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GlassRoots - Newark Glass Arts Center
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Statements & Policies

ADA Statement

GlassRoots is committed to making our studios and programs accessible to all. GlassRoots does not discriminate on the basis of disability in admission or access to its programs or activities. All studios, gallery exhibitions, lectures and demonstrations on the first floor of our building are accessible to patrons using wheelchairs and walkers. Upon request, with two weeks’ notice, information will be made available in alternative formats such as large print, recorded audio format, computer disc, or via GlassRoots’ website.

Currently, some academic-based classes, and overflow studio space, are on our 2nd level, which is accessible by stairs only. GlassRoots is committed to eliminating physical barriers to its services. Upon advanced request, the organization will relocate a class or workshop to an alternative location to accommodate patrons with disabilities.

Some glassworking requires physical dexterity. Our staff is committed to giving participants the richest experience possible — advance conversations to address any accommodations needed help us to do that.

Wheelchair accessible parking is available in the public (pay) parking lot across the street from the entrance to the building. There is no parking permitted on Bleeker Street, but patrons may be dropped off at our front door prior to parking.

If a patron requires other special accommodations to assist with this or other disabilities, GlassRoots requires a request in writing by mail, fax or email. All requests must be received 15 business days in advance of the program, event or visit.

GlassRoots
Attn: Assistive Services
10 Bleeker St. Newark NJ 07102
Phone: 973.353.9555

Protecting your privacy is important to us. We hope the following statement will help you understand how GlassRoots collects, uses and safeguards the personal information that is provided to us on our site. If you have questions or concerns regarding this statement, please contact GlassRoots at info@glassroots.org.

Privacy Policy

What Information Do We Collect?

  • We collect various types of information depending upon how you use our site.
  • When you order from us, at checkout we collect your name, address, email address, phone number and credit card information (credit card name, number and expiration date). We also gather information on the person who will receive any gift you send (name and address) and retain a record of your purchases.
  • When you submit a question, we need your email address to respond, and you also may provide us with various additional information to help us answer your question.
  • We also may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a mailing house.

How Do We Use the Information We Collect?

We use the information we collect for various purposes, including:

  • To complete your purchase transactions;
  • To provide the services you request;
  • To send you your order receipt through e-mail;
  • To contact you about the status of your orders;
  • To provide other information concerning products you have purchased; and
  • To improve our customer service, and overall customer shopping experience.

Do We Share Your Information with Others?

Beginning in 2017, it is GlassRoots’ custom to thank and acknowledge donors publicly on our website and in our annual report unless specifically requested to keep the donor name anonymous. However, GlassRoots also assures donors that their names, contact information and addresses will not be shared with (or sold, rented or leased to) any third party unless we are compelled by law. Further, GlassRoots will not send donor mailings on behalf of any other organization. Our donor data security measures include the use of encrypted donor management software (Neon).
Please note, GlassRoots may share account or other information when we believe it is necessary to comply with law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.

What Are Cookies and Do We Use Them?

Glassroots.org uses cookies to hold information our site may need to interact with you. A “cookie” is a small file stored by your web browser on your computer’s hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the anonymous identification numbers in the cookie with other information you as a customer have provided us. That customer information is stored on our secured database. At no time is your personally identifiable information (name, street address, and credit card number) stored within one of our cookies.

What Other Information Do We Collect?

We collect non-personal information about how users navigate through our website. We aggregate this statistical information in order to improve our site, and we may share this information with our affiliates or other outside companies. This aggregated information does not include individual names or personal data, so it does not identify you or any other customer.

Children’s Privacy

We do not knowingly collect any personal information from children under the age of 13 on our website. We will not knowingly collect personal information from teens 13 through 15 without disclosing how the information will be used and notifying the teens that they should obtain their parents’ permission prior to submitting any personal information.

Security Policy

Glassroots.org is committed to doing its best to maintain the security of information collected on our site. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Transaction Security

When you submit sensitive information at glassroots.org, your information is protected both online and off-line. We use Secure Socket Layer technology (SSL) to encrypt your personal and credit card information during the order checkout process, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. While on a secure page, such as our Billing and Shipping Information page, the lock icon on the bottom of your Web browser becomes locked. Collected information is stored in our secured database.

Still don’t want to use your credit card on the Internet?
No problem. Just call (973)353-9555 and one of our staff members will gladly take your order over the phone.

Thank you for supporting and shopping with glassroots.org. If you have any questions or comments about this policy, please e-mail us at info@glassroots.org with subject line “FW: Privacy.”