Class Policies
Permissions
Participants aged 10-17 must turn in a signed Parental Release Form. We only accept participants under 10 years of age (12 for glassblowing) in specially noted GlassRoots programs for safety reasons.
Hold Harmless
You agree to hold harmless GlassRoots, its officials, its employees and agents for any and all claims for personal injury and/or property damage in which damage and injury is or appears to be approximately caused in whole or in part by my participation in this program.
Photo Permission
You give permission for GlassRoots to use, without limitation or obligation, photographs which may include your image or artwork for purposes of promoting the organization’s programs; unless you explicitly state permission is not granted.
Class Format
Class fees cover all materials, except where noted, and access to equipment. Class time will be divided between demonstrations and presentations, hands-on work and class discussions. All students should bring a notebook to class to record techniques and to plan their individual projects. Information on proper studio attire, guidelines for studio use and health and safety will be sent as applicable. However, we recommend that all students wear closed-toed shoes and a light, cotton shirt and long pants to the studio. Long hair should be tied back. Glass blowers should not wear nylon or synthetic clothes or sandals.
Please note: Some items made in our studios may require additional cooling time and/or finishing in our Cold Shop, and may not be available to take home the same day. In general, items will be available for pick-up one week after the class has concluded. Please call before you come. We will ship items upon request for an additional fee. Work must be picked up within 7 days or a storage fee of $5/day will be charged. Any work not picked up within 30 days will be considered abandoned and will become property of GlassRoots.
Drug and Alcohol Policy
GlassRoots maintains a policy of no intoxication of any kind is permitted while working on the GlassRoots Studios. We reserve the right to refuse service to anyone appearing under the influence.
Cancellation and Refund Policy
GlassRoots makes a substantial commitment when organizing the class program, and vacancies can be hard to fill at short notice. Therefore, for cancellations received up to 7 days prior to a class start date, the full fee will be refunded minus a $20 cancellation fee. Refunds will not be granted for cancellations received less than 7 days prior to the first day of class or for withdrawals during the class session.
Make-Up Policy for Multi-Session Classes
Due to the nature of the instruction style and the equipment usage requirements for our classes, making up a missed class is almost impossible. If another similar course has an opening, a student can take that class as a make-up session. We strongly encourage students to attend all their scheduled courses to the best of their ability.
If for any reason GlassRoots cancels a class, a full refund will be given.